Frequently Asked Questions
Quick answers to common questions.
How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location.
What is your return policy?
We offer hassle-free returns within 14 days of delivery. Items must be unused and in original packaging.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $50.
Are your products safe for all pets?
We prioritize non-toxic, pet-safe materials. Always check product sizing and descriptions for the best fit.
How do I track my order?
Once your order ships, you'll receive an email with a tracking number and link.
Do you ship internationally?
Currently we ship to the US and Canada. We're working on expanding to more countries soon.